Privacy Policy

1. Introduction

At Zervista, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our app or website. Please read this policy carefully.

2. Information We Collect

• Personal Information: Name, Email, Phone Number
• Business Information: Salon/Parlour Name, Staff Details, Services Offered
• App Data: Customer Records, Visit History, Analytics, Inventory Usage
• Media: Photos uploaded for service history or promotion
• Payment Info: Transaction status (not stored directly, only status records)
• Device and Log Information: OS, App usage logs, IP address (for support and security)

3. How We Use Your Information

• To provide and maintain our app functionalities
• To manage staff and customer data efficiently
• To track and analyze service data and revenue
• To send reminders, notifications, and pending payment alerts
• To store media content securely in the cloud
• To troubleshoot issues, provide support, and improve user experience

4. Data Sharing and Disclosure

We do not sell or rent your data.

5. Data Security

We use encryption, secure servers, and cloud backups to protect your data. Access to data is limited to authorized personnel only. However, no system is 100% secure; users are encouraged to use strong passwords and logout when necessary.

6. Your Rights

• Access your data
• Request correction or deletion of data
• Export data for backup
• Opt-out of non-essential communication

7. Children's Privacy

Zervista is not intended for use by individuals under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the app after changes means you accept the new policy.